Utilities

The Utilities Department oversees the installation and reading of electric, water and sewer meters. This Department issues the monthly utility bills and is responsible for disconnects and reinstatement of service as prescribed in the Customer Service Policy. The 5% late penalty will be added to all remaining account balances the day after the bill due date. 

 

Important Changes to our Billing Schedule

Bills Mailed: Around the 30th of the month
Bills Received: Around the first week of the following month
Bills Due: on the 20th of every month
Late Penalty for Unpaid Bills: Added on the 21st of every month
Disconnect for Unpaid Bills: On the 30th of the month
There will be no more extensions given.
Note: Your October 2024 utility bill will be mailed on October 30th and should arrive in your mailbox during the first week in November. Payment will be due on 11/20 and the late penalty for unpaid bills will be added on 11/21. The cutoff date for unpaid bills will be 11/30. There will be no extensions.

 

There are multiple ways to pay your utility bill. You can mail it to P.O. Box 32, Hertford, NC 27944. You can place your bill with the payment in the Town’s dropbox located on the front porch of the Municipal Building. You can pay in person in the Municipal Building or you can pay online. We accept cash, checks, money orders, and Visa and Mastercard credit cards. We also accept health cards that are scannable.

 

The Town of Hertford is NOT affiliated with Doxo Online Bill Pay. 

 

 Online Bill Pay:

 

Town of Hertford Utility Policy

Utility Policy