Contact Us

(252) 426-5311

(252) 426-7060 fax

114 West Grubb Street
Hertford, NC 27944

Emergency Information

Emergency

For Police, Fire, and other emergencies call 911.

For non-emergencies during normal business hours, 8:00 AM to 5:00 PM, Monday Thru Friday except holidays, please contact Customer Service at 252-426-5311. For Police Department inquiries please call the Police Station number 252-426-5587 or the non-emergency number for Perquimans Dispatch at 252-426-8561 or 252-426-5751.

For Hurricane information please call the Perquimans County Emergency Operations Center 252-426-7029.

Water

The Town is responsible for water service up to the water meter. If there is a water leak or other problem with the water system before the meter please call Customer Service at 252-426-5311. If after hours call the non-emergency number for Perquimans Dispatch at 252-426-8561 or 252-426-5751. If the water problem is between the meter and the home or business, you will need to call a licensed plumber.

Sewer

The Town is responsible for sewer service up to the property line provided that the property has a approved sewer cleanout at the property line. If there is no approved cleanout then the property owner is responsible for the sewer line all the way to the main sewer line. If there is a sewer blockage in the service line to the main, you will need to call a plumber. If there is a sewer blockage I the main sewer line or from the approved cleanout to the main call Customer Service at 252-426-5311. If after hours call the non-emergency number for Perquimans Dispatch at 252-426-8561 or 252-426-5751.

Electricity

The Town is responsible for electrical power up to the electric meter. If part of the house has power and part doesn’t, please check your main electric panel. If you have no power and suspect that there is a power outage call Customer Service at 252-426-5311. If after hours call the non-emergency number for Perquimans Dispatch at 252-426-8561 or 252-426-5751.